General Topics > TrackPro Messages > 9036

The file "%s" cannot be found. No data is loaded. The application will close.

Trackpro data (mdb) files must be located in the folder that is pointed to by the UserFolder setting in the UserFolder.ini file. The UserFolder.ini file is usually located at c:\program files\trackpro on 32-bit computers and c:\program files (x86) on 64-bit  computers. On Windows 7 a typical location for the folder might be c:\Users\Public\Documents\TrackPro or C:\Users\<Your Name>\Documents\TrackPro

This error has numerous possible cause, among them:

• TrackPro has been copied to another computer without reinstallation. To correct this, reinstall TrackPro
• The data files have been moved or deleted. To correct this put the datafiles back in the correct folder.
• Registry Corruption, check the registry and ensure that the setting at HKCU\Software\TrackPro\Startup\AppDataFile points to the correct UserFolder and data file (.mdb). If all else fails reinstall TrackPro.