Passwords
The data file that is shipped with TrackPro is initially accessible using the user name "Administrator" with the password "master." Be sure to change this user account to protect the database.
All TrackPro users must be assigned a password. The minimum password length can be set by the TrackPro administrator on the Options screen. Passwords cannot be longer than 20 alphanumeric characters. Password characters are case sensitive. For example, if your password was assigned as "aaaaa," you will be denied access if you enter the password "AAAAA." User names are not case sensitive. If you are the administrator, do not forget your password.
|
|
Warning: It is important to note that passwords are saved with a one-way encryption algorithm and are not recoverable. If I need to reset your password the current charge is $50.00. |
If you require a password reset you will have to email me the TrackPro.mdb file requesting a password reset. Payment must be received before your new password will be sent. If a user forgets their password you can reset it by assigning them a temporary password.
If a user forgets their password you can reset their account by assigning a new temporary password. The user will then be required to change their password the first time that they logon. User passwords also have a maximum length of 20 characters.
TrackPro passwords expire. You may set the TrackPro password expiry on the options screen. You can select an interval from one to 365 days. When your password expires, you will be notified when you log in to TrackPro and will be given the opportunity to set a new password.