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General Topics > TrackPro Messages > 9066

Records show that this item has been sent out more than once.  This is not possible.  This problem must be resolved before you can continue. It may be necessary to contact your supervisor.

This error occurs if the History grid is edited manually without having a clear understanding of how TrackPro works. Delete one of the records from the History Grid that meets these conditions:

  1. Date Done is Null (Blank)
  2. Date Back  is Null (Blank)

Warning:  This is one of the rare occasions that editing the History Grid is warranted. Always use the Record, In, or Out buttons to record an action.