General Topics > TrackPro Messages > 9065

There are no records in the History table corresponding to this item number.  This item may not have been sent out. Call your supervisor if you can't resolve this problem.

What this means is that TrackPro cannot find a record in the History table that has a Date Due with a Date Done that are Null (Blank) that have been sent to a Contract Agency. The first thing you should try is to click the Out button on the toolbar. If you do not receive an error, then you know that the instrument was never recorded as having been sent to a contract Agency. You may record the action at this time to resolve the problem.

If the foregoing fails, then you should manually add a row to the History Table using the Insert Row located on the History View.

After inserting a new row into the grid delete, the Date Done and enter a Date Due. Create entries in the Date Out and the ContractAgency fields. The error should now be resolved.