General Topics > TrackPro Messages > 9064

There are no records in the History table corresponding to this item number.  This item may already been sent out. Call your supervisor if you can't resolve this problem.

TrackPro cannot find a History record that meets the following conditions:

1. Date Done is Null (blank)
2. Date Out is Null (blank)

You should examine the History View for this item to determine what is happening. If it has already been sent out then you don't need to do anything.  If it hasn't been sent out you should manually add a row to the History Table using the Insert Row located on the History View.

After inserting a new row into the grid, delete the Date Done enter a Date Due. The error should now be resolved.

This condition can occur if the item status is anything other than "Active." If this is the case, you can just change the status on the Form View to active and the row will be automatically added.