TrackPro Calibration and Maintenance

Server Tab

The Server Tab appears on the Scheduled Tasks – AutoEmail and Notify Custodians Screens. 


Scheduled Tasks - Server Tab


1 - Select Mailing Method

TrackPro provides two methods by which you may send e-mails, Messaging Application Programming Interface (MAPI) and Collaboration Data Objects (CDO). Each method has its own particular advantages and disadvantages. Generally, both technologies are installed on modern Windows computers 

MAPI

MAPI is the interface that is used by Microsoft Outlook and other MAPI compliant Email applications. MAPI presents the advantage of speed. If you have an email client configured on your computer that is MAPI compliant no further mail configuration is required. One disadvantage of MAPI is that the built in security "features" impede automated operation MAPI. For example, each time you attempt to send an automated email you may be required to explicitly allow the action. So much for automation.

If you must use MAPI you can obtain ClickYes software that will automatically answer yes when you are required to allow the action. ClickYes is a freeware utility available at: 

http://www.contextmagic.com/express-clickyes/

CDO

CDO Sends e-mail via an SMTP server and thus requires more configuration than MAPI. However, it doesn't have the drawback of having to run a third-party utility to overcome security features. The speed difference between MAPI and CDO will probably not be noticeable on most modern computers. When possible, TrackPro recommends that you use CDO.

2 - Show e-mail client screen

The show e-mail client machine is the only MAPI that can be set. Normally, this should be off for automated tasks. However, it is useful during testing and when manually notifying custodians. Click in the box will cause your MAPI compliant client e-mail screen to open before sending each e-mail

3 - SMTP Server

The address of a Simple Mail Transport Protocol (SMTP) server is needed if you are using CDO. An SMTP server handles outgoing email. The server address may be either IP address (e.g. 192.168.5.254) or a DNS name (e.g. smtp.myserver.com).

Note:  If you are using an Exchange server that requires the use of a pickup folder. You must check "Send using pickup folder" (8). In this case, you must enter the address of the pickup folder. For example, C:\stuff\pickupfolder. 

4 - User Name

The User Name is your email User Name. If you don't know your email User Name you will need to get it from your network administrator. NOTE: email User Names may be case sensitive. Important: This is not your TrackPro user name!

5 - Password

This is your email password it is not your TrackPro Password.

6 - Reveal Password

Checking this box will unmask the password.  This is especially useful during testing if you are in doubt as to whether the correct password was entered or not.

7 - SMTP Port Number

Most SMTP servers use port 25. If you require a different port number you may enter a port number from 1 through 65535. Again, if you don't know your port number your network administrator can help you. Some other common port numbers are:

  • GMail, Port 465 or 587
  • Hotmail, Port 587
  • Yahoo, Port 465 or 587

8 - Send using pickup folder

If your server uses a mail pickup folder you should check this box. You will have to enter the server folder in the SMPT Server control (3) (e.g. \\myserver\mailpickupfolder)

9 - Use TLS

If your server requires Transport Layer Security (TLS) check this box. Please note that TLS is sometimes known as SSL. If you are using a proxy server make sure this box is not checked. Many antivirus software packages act as a proxy server for outgoing email messages. If you are having difficulties sending emails try checking or unchecking this setting. If this box is check you may have to set the SMTP Port Number (7) to either 465 or 587.

10 - Authentication Type

Select basic if your server requires a password to send email or anonymous if it doesn't. Use NTLM in older NT4 an server 2000 environments.